About Us

Resource Gate Ltd was incorporated in 2016, managed and directed by Edith Chede (MSc, PG Dip Leadership Management in Social Care), who is also the Registered Manager and Responsible Individual. Edith has over 20years experience in care, specifically around Extra care supported housing needs, Learning disabilities, Autism, Aspergers Syndrome, Downs Syndrome, Behaviours of concern, Physical disability, Epilepsy and Mental healthcare.

Resource Gate Care’s team of well trained and highly skilled staff offer care and support to persons living with dementia, the frail and the elderly persons, learning or physical disabilities, young persons with autism as well as children with care needs.

Our goal is to work with individual and their families or representatives in team with other health professionals to assess and meet client care needs in the areas of personal care, social activities, hospital and health appointments from time to time as our care team are skilled to provide the various required interventions which go a long way to improve the individual’s general wellbeing, also promoting their independence.

We strive to ensure that the care we give to our service users are person-centred, outcome-based and make a difference in their lives which apparently gets better than they were before we got involved in their care.

With our over 20 years of experience in social care and looking after the wellbeing of people, you can rely on Resource Gate’s dedicated team of compassionate caregivers who are recruited in line with clear stringent standards, highly trained and skilled to manage your care or that of your family member.

Professionally trained care workers assigned to work at provider-client locations currently within communities including Luton and Dunstable, Cardington, Slip End, Hitchin, Watford and Wheat Hampstead, St Albans, Hemel Hempstead areas and currently expanding country-wide to help our clients cushion their periods of staffing shortfalls

Our Mission

• To offer compassionate care support to families and their loved ones in the areas of physical or learning disabilities, dementia and elderly care in the comfort of their own homes or support to access the community, including respite care.
• To carefully match the caregiver’s skills and experience with assessed needs of the individual to ensure consistent delivery of person-centred, quality care support which are outcome-based
• To follow the safer recruitment guidelines to ensure clear stringent standards in the recruitment of all care workers in our books.

Our Aims

At Resource Gate, we are very passionate about your outcomes, wellbeing and independence.  It is this passion that gave rise to our strong belief in people accessing their quality care support their own way, their own time and in the comfort of their own homes. 

We offer individuals choice to be able to live beyond their disabilities and achieve the level of independence that matters to them despite their condition(s). We recognize the individual need for personal fulfilment and offer personalised programs of meaningful activity to satisfy and meet the needs of service users and staff team members. We aim to:

• Work in a way that promote best practices across our areas of operation
• Promote independence of our clients by empowering them with choice, respecting their rights, and dignity through the services we deliver.
• Ensure the care and support we provide are person-centred by putting the individual in control of the care they receive from us
• Treat all people supported by us and all those who work for us with dignity and respect
• Communicate effectively and to involve customers and their family in care needs
• Uphold and maintain the human and citizenship rights of all staff and service users
• Respect individual requirement for privacy always and to treat all information relating to individuals in the strictest confidential manner.
• Promote equality and diversity and act as an inclusive organization where individual differences are respected. To ensure that no customer is discriminated against.
• Ensure customers receive adequate nutrition and hydration which is suited to their diet.
• Work with our service users in a way that reduces pain as we provide care with compassion
• Listen to customers and act to empower them by meeting their needs and the wishes of their representatives and or advocates regarding choice of lifestyle.
• Manage recruitment of quality care staff to ensure they are able to understand and respond to customers and relative needs.
• Achieve excellence in our service delivery to customers and those who purchase provision on their behalf/stakeholders
• Supporting our service user to promote their independence by offering various stimulating social involvement and inclusion activities
• Provide services that recognise and promote equality and diversity in our service users and staff alike
• Work in compliance with health and safety regulations through implementing robust policies and procedures.
• Ensure we have a diverse staff team and workforce who are adequately skilled and supported to deliver the high quality provision to services commissioners and the individuals.
• Maintain recruitment and procedures that meet the highest possible standard and in line with UK regulation and best practice.
• To be transparent with customers and learn from their feedback to continuously improve our experience
• Work to ensure that our service is safe, caring, responsive and well-led in line with the key line of enquiry of our regulatory authority, the Care Quality Commission

Our Commitment

Resource Gate Care is committed to safeguarding and promoting the welfare of vulnerable adults and children.  Our care givers share this commitment.  Resource Gate Care has a zero tolerance to abuse, we actively promote equality of opportunity and diversity.  Our service employs the best practices which are anti-discriminatory to all users and their families/representatives.

Resource Gate Care is committed to safer recruitment approach for all care workers, adhering to guidelines by ensuring stringent recruitment processes including identity checks, qualification, enhanced disclosure, medical questionnaire, 2 clear references and right to work documents are verified before they make it into our books.